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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jerica Bartlett

Jerica Bartlett

June 19, 2025

5  out of  5
rating by Jerica Bartlett
"I called to get a quote because my current rate was getting really expensive. Rina answered my call and immediately helped me and was so kind! She got everything ready for me and made sure I was able to get everything I needed to sign for my new car and made sure she was available to answer my call and help. She made the entire process smooth and I switched that exact same day. Absolutely amazing customer service and great pricing."
We responded:
"So happy we were able to help you, Jerica! Rina and the whole team are here to help with all your insurance needs. Thank you for your review! "
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Chris C

June 7, 2025

5  out of  5
rating by Chris C
"Rina was very kind and patient as we worked through the details of our various coverages. She also demonstrated great knowledge of how policies work and the pros and cons of each for our particular situation and need."
We responded:
"Thank you for your review, Chris! I are grateful for your trust in me and my team. We are here for you guys whenever you need us. "
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Kayli Stone

June 5, 2025

5  out of  5
rating by Kayli Stone
"Rina did really great at helping me with what I needed very quickly. Lots of stressful things arise when moving into a new place and Rina really helped by making this part a much easier process. Thank you!"
We responded:
"We hope you are loving your new space, Kayla. We are here to help things gonas smoothly as possible. Thank you for trusting my agency and team! We are here for you! "
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Joel Valdez

June 5, 2025

5  out of  5
rating by Joel Valdez
"I love the way I was taken care of by state farm compared to progressive who I was with for 15 years. Rina was amazing and took care of me right away with professionalism and awesome customer service. She is the reason I switched from progressive!!!! Thank you state farm and Rina!!!!"
We responded:
"Thank you for the feedback, Joel and welcome to DonTipps State Farm! It is always good to receive positive report on my team. We are here to help you guys any way we can. Grateful for you trusting us! "
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Cheryl Hollan

May 6, 2025

5  out of  5
rating by Cheryl Hollan
"I had an automobile claim recently and Kinsey Petty was fabulous! She was very responsive and even helped me with two issues - a police report and being charged for my rent car when I should not have been. I highly recommend using this office!"
We responded:
"Hey, Cheryl! Thank you for the review and your comments. We are always here to help. We are grateful for your trust in us. "
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Wanda Powell

April 10, 2025

5  out of  5
rating by Wanda Powell
"Fantastic Customer Service- Keeps me updated to all changes! Highly recommend."
We responded:
"Thank you for your feedback, Wanda!! We are here to take care of all your insurance needs. Thank you for the review and your trust in me and my team! "
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James Holland

April 2, 2025

5  out of  5
rating by James Holland
"Ashleigh was very helpful and professional in helping me find new insurance for my truck. She saved me so much from what I was paying. Thank you so much for that."
We responded:
"James, I appreciate the feedback. Ashleigh is awesome. I do my best to assemble a team that is ready to serve with knowledge and great personalities. We are here for all your insurance needs. Please use us anytime and thank you for your trust in us. "
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Claudia Atkeisson

March 28, 2025

5  out of  5
rating by Claudia Atkeisson
"I’m so impressed with Kinsey at this State Farm location! I have never made a claim on my home or auto insurance at any point in my life, yet my rates were jumping huge this year. My home was about to increase by $1000 for my premium as well as my deductible. I called a couple of insurance providers and they all consistently confirmed that I would be paying more than what I paid last year and they had rates similar to my new increase price. I called Kinsey, and ended up getting the same home coverage for LESS than what I paid this past year! I was just hoping to break even or pay slightly more. To pay less was a huge deal! Also, she was able to cut my car insurance by about $100 a month! She also has excellent customer service as well as the other people I’ve talked to in the office! Give her a call!"
We responded:
"Claudia, thank you for taking the time to provide feedback on your experience with Kinsey. She is awesome and a great leader for everyone in the office. Thank you for trusting my team and me with your auto and home insurance. Know we are here to help you anytime! "
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Michael Sanchez

March 20, 2025

5  out of  5
rating by Michael Sanchez
"Kinsey has been nothing short of amazing in the support she has offered. Not only has she taken care of me for multiple years with my homeowners, vehicle, and camper insurance but she has went above and beyond and even assisted me outside of office hours for any questions I may have!"
We responded:
"We appreciate you, Michael! Kinsey is a rockstar and a leader on our team! Thank you for your review. I always want feedback. Know we are here for you whenever you need us! "
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Onnie Brady

March 18, 2025

5  out of  5
rating by Onnie Brady
"I was needing help understanding what was going on with this whole insurance thing. I walked in and was greeted by friendly faces and Rachel and Kinsey both made sure I left understanding everything and made me feel a lot better. Thank you guys."
We responded:
"So happy to hear these stories. We are local and here for you anytime you need us. My team and I want you comfortable with your insurance. Thank you for taking the time to give us feedback and thank you for your trust in us. "
Profile photo of Morgan Bowers

Morgan Bowers

March 14, 2025

5  out of  5
rating by Morgan Bowers
"Kinsey is the absolute best!! Signed up for car insurance and she made the process so easy and quick! Highly recommend!!"
We responded:
"Morgan, we appreciate you coming to us! Thank you for the 5-star review! If we ever fall short of that, please let me know. We are here for you! "
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Matt Watson

March 14, 2025

5  out of  5
rating by Matt Watson
"Ashleigh was great to work with! Made it super simple and easy to get my insurance."
We responded:
"Hey Matt! Thanks for taking the time to leave feedback for our office. We appreciate you. We are here for you if you have questions or need assistance! "
Profile photo of Madison Williamson

Madison Williamson

March 14, 2025

5  out of  5
rating by Madison Williamson
"I am blown away by the wonderful customer service and friendly faces at this office! Ashleigh was so helpful and made sure I was well taken care of! She’s the real deal, thank you Ashleigh!!"
We responded:
"Thank you for taking time to raye our office! We are grateful for you and your trust in us. We are here for you and all your insurance needs! "
Profile photo of Derick Collins

Derick Collins

January 30, 2025

5  out of  5
rating by Derick Collins
"Awesome customer service and staff"
We responded:
"Thanks for the 5-star review, Derrick! We appreciate you! "
Profile photo of Kelly Jenkins

Kelly Jenkins

January 24, 2025

5  out of  5
rating by Kelly Jenkins
"Don Tipps and Keaton Parker were fantastic. They were personable and very helpful. They were able to save me over $5,000 in home and auto insurance. Anyone looking to save money should definitely reach out to them."
We responded:
"Thank you for the great review Kelly! It is people like you that make our mission to take care of people so enjoyable! Thank you for your trust in me and my team! "
Profile photo of Keith Parks

Keith Parks

December 2, 2024

5  out of  5
rating by Keith Parks
"I had a great experience with Don Tipps office. I worked with Rina and she was able to obtain a great price for my home and auto insurance. I have never had a claim in over 20 years but still receiving a crazy increase from my pervious carrier. Thanks, Rina"
We responded:
"Thank you for the 5-star review, Keith! We appreciate you and know our whole team is here for you! Welcome aboard! "
Profile photo of D S

D S

April 11, 2024

5  out of  5
rating by D S
"The staff is always 5 star."
We responded:
"Thank you for the 5-star review! We are thrilled you are consistently happy with our service. Your feedback and support is greatly appreciated! "
Profile photo of Linda Dowd

Linda Dowd

March 4, 2024

5  out of  5
rating by Linda Dowd
"Every time we call someone is back to us immediately and they have the answer. They are knowledgeable and responsive."
We responded:
"Linda, thank you for taking the time to leave us a review! We strive to provide service you expect and make insurance as easy as possible. Thank you guys for your business and support! "
Profile photo of Anson McLaughlin

Anson McLaughlin

November 10, 2023

5  out of  5
rating by Anson McLaughlin
"as a 18 year old it was extremely hard to find insurance, thankfully Brad gave me the best quote out of all agencies in town. Thank you Don for the free shirt, great help all around and will forever be thankful."
We responded:
"You are absolutely welcome Anson! My team and I are here to make insurance as easy as possible. We appreciate you and thank you for take my time to leave us a 5-star review! Tell all your friends to check us out! "
Profile photo of David Janke

David Janke

August 2, 2023

5  out of  5
rating by David Janke
"Brad made my experience seamless. Kind, prompt and helpful. Great rate."
We responded:
"I appreciate the review and feedback, David. We arrive to be different than the other offices out there. We are grateful for your business! "
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John Esler

July 31, 2023

5  out of  5
rating by John Esler
"Excellent no-pressure service! They educated me on the different types of policies and answered all of my questions thoroughly. They identified proper limits for my needs and helped me acquire MORE coverage than my prior carrier for LESS cost than I was previously paying. Highly recommended!"
We responded:
"Thank you for taking time to give us feedback and the 5-star review. I am grateful for your trust in my agency and my team. We are here for you! "
Profile photo of Matthew Taylor

Matthew Taylor

July 7, 2023

5  out of  5
rating by Matthew Taylor
"Brad did an awesome job of helping me and getting me setup and was persistent in following up. Thank you!"
We responded:
"Thank you for your review, Matthew! "
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Seth Pruett

June 30, 2023

5  out of  5
rating by Seth Pruett
"If you want someone that’s going to take care of you like your family look no further. Kinsey, you’re the best."
We responded:
"Seth, I could not agree more! My team is always focused on what matters most. Insurance is what we offer; but taking care of people is what we do. Thank you for the review! We appreciate you guys! "
Profile photo of Elizabeth Bible

Elizabeth Bible

June 29, 2023

5  out of  5
rating by Elizabeth Bible
"Brad worked tirelessly to work with me in a very complicated predicament. He was able to get me where I needed to be, and was very nice during the whole process. Probably the best experience I have ever had with an insurance agent!!"
We responded:
"Thank you for your feedback and for the 5-star review! My team and I are here to help make insurance not so painful. We appreciate you! "
Profile photo of Chancey Hamner

Chancey Hamner

June 29, 2023

5  out of  5
rating by Chancey Hamner
"I deal with Kinsey Brown. She is extremely professional and always willing to help. She answers questions that I have, always quick to get back to me and does everything with a smile on her face. We have had nothing but positive things to say about Don Tipps office."
We responded:
"Chancey, thank you for taking time to provide feedback. My team and I are here for your auto, home, life and business insurance. We are grateful for your business!"